AI CHATBOT FOR WHATSAPP & WEBSITE
Never miss a customer on WhatsApp or your website.
Train an AI assistant on your price list and guides in 2 minutes. It answers customer questions 24/7, takes orders in chat, and hands over to your staff in one click.
Gositus AI Official AssistantVerified
Answering from verified documents · Instant human takeover ready
Hi! Is the Heritage Cake 9x9 box in stock today?
Hello! Yes, the Heritage Cake 9x9 box is in stock for Rp 150.000. Available in Original and Chocolate. Would you like me to take your order directly in this chat?
Try a real business scenario:
Built for Reliability & Daily Business Control
60-Second WhatsApp Setup
Connect your existing number with a QR scan. Zero complex API wait times.
Strict Document Grounding
The AI answers strictly from your uploaded files. Never makes things up.
1-Click Human Takeover
Your support team can step into any live chat instantly whenever needed.
100% Private Data Isolation
Your documents and customer chats stay strictly private and encrypted.
Never miss another customer message
Customer questions come in on staff phones, website forms, and emails. When everyone is busy, replies take hours, leads go cold, and sales are lost. Gositus connects everything in one simple place.
Personal WhatsApp
3 unread customer chats
Customer List
Edited 6 days ago
Gositus AI Assistant
Fast Answers + Team Takeover
Support Email
12 unread tickets
Social DMs
2 unanswered inquiries
Everything you need in one simple place
From answering routine questions to taking customer orders, your bot handles the busywork so you can focus on your business.
All messages in one clean inbox
See your WhatsApp chats and website visitors in one simple dashboard. No more switching between phone screens and browser tabs.
Answers straight from your files
Upload your product price list, guide, or website link. The bot answers questions accurately using only your information, in any language.
Step in anytime with one click
The bot handles everyday questions automatically. When a customer wants personal assistance, your team can take over immediately.
Take orders & save customer details
Help customers find what they want, take orders right in the chat, and automatically save contact details for repeat visits.
Sarah K. (+62 812-3456)
Heritage Lapis Legit inquiry· typing...
Visitor #4819 (Jakarta)
Can you deliver to South Jakarta before 2 PM?
Order #4821 Confirmed
2x Hampers Special · Rp 750.000 (Paid via QRIS)
Built for practical customer communications
A structured system combining AI retrieval with human oversight for your website and WhatsApp.
Trained with Your Own Files
Upload PDF price lists, product catalogs, Word guides, or paste your website link. The bot reads your information and answers customer questions accurately in 50+ languages with verified citations.
Direct WhatsApp Connection
Link your WhatsApp business number via a QR code scan. Provide automated replies to inbound customer inquiries with human agent fallback.
Session auto-heals
Unified Inbox & Operator Takeover
Monitor active web and WhatsApp conversations in a single dashboard. Step in directly when needed, then return the conversation to automated mode.
Product Catalog & In-Chat Ordering
Upload product listings with pricing and variants. While we don't manage live warehouse stock, the AI directly takes customer orders in the chat, gathers delivery details, and generates order records ready for checkout.
100% Private & Secure
Your documents, catalog items, and customer conversations stay strictly private to your account. We never share or sell your data.
Two essential customer touchpoints, one dashboard
Serve visitors on your website and customers messaging you on WhatsApp through a unified inbox.
Embeddable Website Widget
Trained in ID/EN · Answers in All Languages
A responsive chat widget embedded via a single script tag on your website, online store, or web application.
- Customizable theme colors, avatar, mascot, and greeting messages
- Trained in English or Indonesian, answering visitors in all languages worldwide
- Domain allowlist and site key authentication
- Conversation continuity as visitors navigate between pages
Direct WhatsApp Gateway
Inbound Customer Inquiries & Orders
Connect your WhatsApp number to answer incoming inquiries, share information, and hand over complex cases to your staff.
- Quick QR code pairing process
- Automated replies for inbound customer-initiated inquiries
- Supports text, images, documents, and link sharing
- Allows multiple operators to view and respond from the dashboard
+62 812-XXXX-9900
Auto-reconnect & session keepalive
Estimate routine inquiry handling
See how deflecting repetitive FAQ inquiries can free up time for your customer support team.
* Estimates assume routine questions represent approximately 60% of volume with ~5 minutes handling time each. Actual results vary based on business complexity and knowledge base coverage.
~83 hrs / agent · 52% team capacity freed
~1,000 chats deflected per agent
Estimated operational value unlocked for a 3-agent team
Adaptable to diverse customer workflows
Whether for retail, healthcare, professional services, or hospitality, configure answers to match your business.
Present catalog products & capture orders in chat
Assist shoppers with product specifications, take orders directly in chat, and provide instant checkout and delivery guidance.
- Look up product specs, prices, and variants from your catalog
- Take orders directly in chat, collect delivery details, and share payment links
- Explain shipping policies, return guidelines, and escalate special requests to staff
Customer on WhatsApp:
"Hi, is the Heritage cake 9x9cm still available for delivery today?"
Gositus Assistant:
"Yes! Heritage Lapis Legit 9x9cm is Rp 150.000. I can take your order right now here in chat — would you like me to collect your delivery address and create the order?"
Straightforward plans for every stage
All plans include automatic answering, bilingual training, and in-chat ordering. Upgrade or cancel anytime.
All plans include: SSL encryption · 100% data privacy · Trained in ID/EN · Answers in all languages · Automated backups
Frequently asked questions
Practical details on how Gositus AI works for your business.